Terms and Conditions hoki78 — Malaysia Casino Platform Guidelines

1 Definitions and Interpretation

In this Terms and Conditions document, the following words carry the meanings stated unless the context requires otherwise:

• "hoki78" or "Platform" refers to the website, online services, and mobile applications operated under the hoki78.vin domain.
• "Member" or "User" refers to any individual who has successfully registered an account at hoki78.
• "Account" refers to the personal profile created by a Member for the purpose of using hoki78 services.
• "Deposit" refers to funds deposited by a Member into their hoki78 Account for gaming purposes.
• "Withdrawal" refers to the process of transferring a balance from a hoki78 Account to a registered payment method.
• "Bonus" refers to free credits, free spins, cashback, or any other financial benefit offered by hoki78 to Members.
• "Game Content" refers to all game titles, software, and related content available on the hoki78 platform.

2 Account Eligibility and Registration

Access to the hoki78 platform is limited to individuals who meet the following eligibility criteria. Every account applicant is fully responsible for ensuring they qualify before registering.

• At least 18 years old on the date of registration.
• Register an account in your own name and not on behalf of any other person.
• Not on any voluntary or mandatory gaming exclusion list.
• Use your account for personal entertainment purposes only, not for commercial activities or fraud.
• Only one active account is permitted per individual, phone number, IP address and payment method.

Hoki78 reserves the right to request identity verification (KYC) at any time. The KYC process is conducted entirely online in a secure manner. Members who fail to complete KYC verification within the specified timeframe may face temporary restrictions on withdrawal functions.

3 Deposits and Payment Methods

Hoki78 supports a wide range of local Malaysia payment methods for fast, secure, and hassle-free deposits and withdrawals. All transactions are conducted in Malaysian Ringgit (MYR) with no hidden charges.

Accepted payment methods include DuitNow, FPX (Internet Banking), Touch 'n Go eWallet, GrabPay and Boost. Each payment method may have different minimum and maximum deposit limits, which can be checked under the Finance section of your account.

• Minimum deposit: RM10 for most payment methods.
• All deposits are processed instantly or within 5 minutes depending on the chosen method.
• Hoki78 does not accept cash deposits, money orders, or transfers made through unapproved third parties.
• Members are responsible for ensuring that the payment method used belongs to them.
• Deposits made by mistake or in error cannot be refunded unless verified by the hoki78 finance team.

4 Withdrawal and Payment Processing

Hoki78 is committed to processing all valid withdrawal requests within 15 minutes. This is one of our core promises to players — your winnings belong to you, and we make sure they reach you fast.

• Minimum withdrawal: RM30 for most payment methods.
• Withdrawals may only be made to the same payment method used for the deposit (same source of funds principle).
• Your first withdrawal may require completed KYC verification before it is processed.
• Withdrawal requests submitted after 11:59 PM may be processed the following day.
• Hoki78 reserves the right to hold withdrawals for up to 5 business days if a compliance review is required.
• Bonus withdrawals are only permitted after the wagering requirement has been fully met.

5 Bonuses, Promotions and Wagering Requirements

Hoki78 offers a wide range of bonuses and promotions for both new and existing members. Each bonus has its own terms and wagering requirements that must be met before any winnings from that bonus can be withdrawn.

• A 100% welcome bonus of up to RM500 is awarded to eligible new members upon making their first deposit.
• The standard wagering requirement is 30x the bonus amount unless otherwise stated in the specific promotion terms.
• Bonuses cannot be transferred between accounts or redeemed directly for cash.
• Hoki78 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Bonus abuse, including the use of automation software or arbitrage strategies, will result in bonus cancellation and possible account closure.
• Members may only use one bonus at a time unless otherwise stated.

6 Game Rules and Fair Play

All games on the hoki78 platform use a Random Number Generator (RNG) independently audited by international certification bodies including eCOGRA and iTech Labs. This ensures every game outcome is fully random and fair to all players.

Members agree to use the hoki78 platform solely for personal entertainment purposes and to comply with all applicable game rules. The following are strictly prohibited:

• Use of automation software, bots, scripts, or any unauthorised method to influence game outcomes.
• Player collusion to gain an unfair advantage in table games or poker.
• Exploiting software bugs or technical errors for personal gain.
• Unauthorised chargebacks or fraudulent claims against legitimate transactions.
• Any form of money laundering conducted through the hoki78 platform.

Violation of any of the above rules will result in immediate account suspension, forfeiture of all balances and bonuses, and possible legal action at the discretion of hoki78.

7 Privacy and Data Protection

Hoki78 values your privacy. All personal data collected during registration and platform use is protected with 256-bit SSL encryption and stored on PCI-DSS compliant servers. Your data will not be sold, rented, or shared with third parties without your consent, except as required by law.

• Personal data is collected solely for identity verification, payment processing and service improvement purposes.
• Hoki78 may use cookies to enhance the user experience on the platform.
• Members have the right to request access, correction or deletion of their personal data through official support channels.

For more information, please refer to Privacy Policy hoki78 which forms part of the entire agreement between you and our platform.

8 Liability Limits and Disclaimer

Hoki78 strives to provide a stable, secure, and reliable platform at all times. However, certain circumstances beyond our control may affect service availability.

• Hoki78 is not liable for any service disruptions resulting from system maintenance, technical failures, or natural disasters.
• Hoki78 does not guarantee that the platform will always be free from bugs or technical errors.
• In the event of a technical error affecting game outcomes, hoki78 reserves the right to void the affected round and refund the original bet amount to the Member.
• Members acknowledge that online gaming involves financial risk and bear full responsibility for their betting decisions.

9 Account Closure and Suspension

Members may close their account at any time by contacting hoki78 support. Before closing, ensure all remaining balance has been withdrawn, as any funds left in a closed account cannot be claimed after 90 days.

Hoki78 reserves the right to suspend or close any account without prior notice under the following circumstances:

• Detection of fraudulent activity, money laundering, or platform abuse.
• Violation of any provision within these Terms and Conditions.
• Instructions from relevant authorities or regulatory bodies.
• Account inactive for more than 12 consecutive months.
• A self-exclusion request submitted by the Member concerned.

10 Terms Changes and Notifications

Hoki78 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on this platform. Continued use of the hoki78 platform after any changes are published constitutes acceptance of the updated terms.

For significant changes, hoki78 will endeavour to notify Members via an in-platform notice or registered email. It is the Member's responsibility to review the Terms and Conditions periodically to stay informed of the latest provisions.